Moze is a UX/UI agency in Milan specialized in digital products, websites, and applications for startups, scaleups, and tech companies. Since 2012, we have helped product teams, founders, and marketing teams turn complex ideas, platforms, and services into clearer, more usable, and more credible experiences.
We work where UX, UI design, and development meet: user research, information architecture, prototypes, interfaces, design systems, and front-end development. The result is not just a more polished interface, but a product that is easier to understand, easier to use, and more solid to grow.
Why choose Moze as your UX agency
Choosing a UX agency does not mean looking only for someone who designs screens. It means finding a partner who can understand the product, the market, the users, and the technical constraints.
- Direct experience with complex digital products: we work on SaaS, B2B platforms, ecommerce, apps, corporate websites, and AI products.
- Design and development in the same team: we design realistic interfaces, consistent with the technology and easier to implement.
- Research and strategy before the interface: we start from needs, processes, content, and business goals.
- Visual care and technical solidity: we combine UX, UI, branding, and web development to create complete digital experiences.
- A senior and independent team: we work directly with people who make product, design, and business decisions.
UX/UI case studies
Over the years, we have designed digital experiences with complex flows, operational platforms, and products used by teams, customers, and end users. Some examples:
- Translated: a new UX to make the translator application journey clearer.
- Lastminute.com: UX improvements for a travel-tech leader.
- CommerceClarity: design of an AI platform for complex ecommerce catalogs.
- Pachira Location Manager: custom software to modernize complex business processes.
- Romulus: design of an omnichannel conversational platform powered by AI agents.
- Pastbook: UX for a consumer product that automates photo book creation.
- Edulia: digital experience for an online learning platform.
What does a UX agency do?
A UX agency helps a company design or improve the user experience of a digital product. The work can involve a new product, the redesign of a website or app, the evolution of an existing platform, or the validation of a new direction.
In practice, a UX process may include:
- product, data, and competitor analysis;
- interviews with stakeholders, customers, and users;
- mapping journeys, flows, and information architecture;
- wireframes and clickable prototypes;
- UI design and design systems;
- user testing and iterations;
- handoff and collaboration with the development team.
Our UX/UI process
1. Understand the problem, market, and users
Every project starts with a discovery phase. We analyze business goals, technical constraints, audience, content, and user behavior. When useful, we run interviews, workshops, UX audits, and analysis of available data.
- What is User Research?
- Let your users help you identify new Product Design opportunities
- Practical guide to Jobs-to-be-done
2. Define structure and priorities
Before designing the interface, we bring order to content, features, flows, hierarchies, and messages. This phase helps turn complexity and ambiguity into a clearer product direction.
3. Design UX, UI, and design systems
We turn strategy into wireframes, prototypes, and high-fidelity interfaces. We work on navigation, layout, microcopy, states, components, responsive design, and visual consistency, so the product is clear to use and recognizable.
- How to improve UX through Visual Design
- The digital product designer
- How to create an impactful digital product
4. Collaborate on development and release
Good UX does not end in Figma. We prepare design systems, specifications, and components to make implementation easier. When the project requires it, we directly develop websites and interfaces with modern stacks such as React and Next.js.
Davide Cevoli Co-founder & Chief Design Officer, Springa
Theo Osborne Managing Partner, 9Yards Capital
Alessandro Braga Chief Digital Officer, Talent Garden
Frequently asked questions about UX agencies and UX/UI projects
How much does it cost to work with a UX agency?
It depends on scope, duration, and the depth of work required. In general, a UX/UI project with Moze usually starts from a minimum of 20k and grows in proportion to complexity: use cases to cover, product context and history, complexity of the business domain, stakeholders involved, integrations, required research, and level of development support.
How long does a UX/UI project take?
We work quickly because we are inspired by lean principles, rapid prototyping, and progressive consolidation. A simple project can take around one month; more complex projects require at least 2-3 months and can grow in proportion to complexity, number of users, flows, screens, stakeholders, and integrations involved.
What is the difference between a UX agency and a web agency?
“Web agency” is often an umbrella term for a generic agency that works on the web: websites, communication, marketing, development, or content. A UX agency has a more specific specialization: complex digital products where user experience is a driver of business value. It starts from research, flows, content, interface, testing, and collaboration with development.
Do you also work on B2B and SaaS products?
Yes. A significant part of our work involves B2B platforms, SaaS, enterprise software, and complex digital products, where clarity, usability, and information architecture are essential.
Do you only do design, or development too?
We do both. We can work only on UX/UI and design systems, collaborating with the client’s technical team, or we can also take care of front-end development and the website.
Read all feedback written by our clients, or explore our projects.